Exception Dashboard
Monitor engineering exceptions, SLA breaches, and overdue items across all departments.
Period: January 2025
Total Open: 27
Avg Resolution: 4.2 days
Resolved This Month: 18
+2 from last month
7
Overdue TDS Reviews
+3 from last month
12
Pending Drawing Approvals
-1 from last month
5
Transmittal Response Overdue
+1 from last month
3
SLA Breaches This Month
Active Exceptions
| Exception ID | Type | Description | Severity | Date Raised | Assigned To | Status | Days Open | |
|---|---|---|---|---|---|---|---|---|
| EXC-2025-0047 | TDS | TDS-1142 review overdue: Polypropylene Fume Hood - IIT Bombay project | Critical | 06 Jan 2025 |
RN
Rajesh Nair
|
Open | 18 | |
| EXC-2025-0046 | Drawing | DWG-3087 approval pending: Lab Workstation Assembly - CSIR Mysore | Critical | 08 Jan 2025 |
PM
Priya Menon
|
Escalated | 16 | |
| EXC-2025-0045 | Transmittal | TRN-0894 response overdue from Wipro Infrastructure - Pune lab expansion | High | 10 Jan 2025 |
VK
Vikram Kulkarni
|
Open | 14 | |
| EXC-2025-0044 | TDS | TDS-1138 SLA breach: Anti-vibration Table specs - DRDO Hyderabad | Critical | 11 Jan 2025 |
AG
Arun Gupta
|
Investigating | 13 | |
| EXC-2025-0043 | Drawing | DWG-3082 revision overdue: Reagent Shelving Unit - Biocon Bangalore | High | 13 Jan 2025 |
RN
Rajesh Nair
|
Open | 11 | |
| EXC-2025-0042 | Transmittal | TRN-0891 client acknowledgement pending - Tata Advanced Systems | Medium | 14 Jan 2025 |
DS
Deepa Sharma
|
Investigating | 10 | |
| EXC-2025-0041 | TDS | TDS-1135 incomplete submission: SS Sink Unit - AIIMS Delhi | High | 15 Jan 2025 |
PM
Priya Menon
|
Open | 9 | |
| EXC-2025-0040 | Drawing | DWG-3078 dimension error flagged: Walk-in Fume Hood - Sun Pharma | Critical | 16 Jan 2025 |
VK
Vikram Kulkarni
|
Escalated | 8 | |
| EXC-2025-0039 | TDS | TDS-1132 conflicting material spec: Emergency Shower - Reliance Jamnagar | Medium | 17 Jan 2025 |
AG
Arun Gupta
|
Investigating | 7 | |
| EXC-2025-0038 | Transmittal | TRN-0888 missing attachments: Ducting Layout - ISRO Sriharikota | High | 18 Jan 2025 |
DS
Deepa Sharma
|
Open | 6 |
Monthly Exception Trend
Aug
Sep
Oct
Nov
Dec
Jan
Critical
High
Medium
Top Overdue - Reviewers / Approvers
Action Required1
RN
Rajesh Nair
Senior Design Engineer
6
overdue
2
PM
Priya Menon
Project Engineer
5
overdue
3
VK
Vikram Kulkarni
CAD Lead
4
overdue
4
AG
Arun Gupta
Materials Engineer
3
overdue
5
DS
Deepa Sharma
Documentation Coordinator
2
overdue
Exception Breakdown by Type
TDS
Drawing
Transmittal
Insight: TDS-related exceptions have increased by 15% compared to last quarter. Consider allocating additional reviewers to the TDS pipeline.
Recent Escalations
Last 7 daysEXC-2025-0046
Critical
DWG-3087 Lab Workstation Assembly approval escalated to Engineering Head
Escalated on 20 Jan 2025 by Suresh Iyer
EXC-2025-0040
Critical
DWG-3078 dimension error in Walk-in Fume Hood escalated to QA Manager
Escalated on 21 Jan 2025 by Suresh Iyer
EXC-2025-0037
High
TDS-1129 specification mismatch escalated to Department Head
Escalated on 22 Jan 2025 by Priya Menon